Our support and reliability
are widely regarded as
the best in the industry.
We have tried to collect the most frequently asked questions.
Please use the following form or email sales@cedant.com to
contact us. If you would
like to speak with a live person, please call
877-723-3268.
For customers who opened an account before
7/19/04, please see our online manual
Welcome to Cedant Web Hosting! Please read the information below for important
information about settng up your account and the steps you can take to
get your presence on the Internet under way. For more information about
using your account, please see our Technical
Support Pages and FAQ section.
The Cedant Administative Control Panel (http://yourdomainname.com/menu/)
allows you to maintain and modify your account with ease. While your
domain name is in the process of being transferred or registered, you
may use your assigned IP Address that was provided in your account Welcome
Letter in place or your domain name to access your account control panel.
When prompted enter your assigned account user name password to log
into the control panel. Once you have logged into the control panel browse
through the features to familiarize yourself with the tools available.
If you would like to change your password for your account you can
do this using the Password icon and follow the instructions.
To upload your files to your site you can use any ftp ready client
or ftp enabled publishing tool. Until your domain name becomes active
you can use your IP address to connect to your account. For instructions
on configuring an ftp client please see our Technical
Support Pages.
Upload your web files into the directory labeled "html". This
is your web directory and any files that you wish to be seen via
the web must be located in this directory.
The initial page of your site should be named "index.html", this
way when a user types in the url www.yourdomain.com, they are taken
straight to the initial page of your site without any further input.
Your CGI-BIN is also located in the "html" directory.
REMEMBER - name your home page "index.html" or "index.htm".
FRONTPAGE 98/2000/2002
Our servers also fully support Frontpage 2002 and support most features
of FrontPage 98/2000. If you intend to use MS FrontPage, you must first
activate your FrontPage extensions by clicking the "MS Frontpage" button
in your account control panel and installing the extensions. To publish
your web from Frontpage, publish to:
http://yourdomain.com/
Once again, until your domain name is transferred you can use
your IP address to publish your site with Frontpage.
Please note: Before your site will be displayed
after your publish, you will need to delete our default "under
construction page". You can do this by logging into your account
control panel and accessing the File Manager. Click on the "www" directory
and delete the file named "index.html". You can also use any ftp
client to perform this operation.
To setup your POP mailboxes you can log into your account control panel
and select the "Mail Manager" icon. In this area you can setup all of
your email items.
To check your email you can configure any email client to receive and
send your mail. Here are the general settings to use for your email client:
Email Address = username@yourdomain.com
Mail Server user name = username@yourdomain.com
Outgoing SMTP Mail Server = The SMTP server of your Internet Service
Provider
Incoming POP3 Mail Server = mail.yourdomain.com
If you would like to enable secure server access for your account
to use our secure certificate to access pages on your website securely,
please submit a Secure Server URL
request
This will allow you to access pages using a secure URL such as:
https://secure24.cedant.com/yourdomain/anypage.html
Finally, upload your .htaccess file to your html directory. After you
complete these steps, anyone trying to access a page that does not exist
will be redirected to your error page.
Bulk submissions don't tend to be as effective as they used to be; you
may want to check out the following websites for some tips on getting
better placement:
Maximize Web Site Traffic - Build Web Site Traffic Fast and Free by Optimizing
Search Engine Placement by Robin Nobles and Susan O'Neil ISBN1-58062-369-7