Our support and reliability
are widely regarded as
the best in the industry.
We have tried to collect the most frequently asked questions.

Account Usernames: Under the new system, each account must have a unique username. The username on some accounts were changed. This will typically result in connection errors for Control Panel access, FTP access, Shell Access and FrontPage. If you're getting 'username/password' errors with any of these functions, you may want to request updated account information using the form below.

Account IP Addresses: Please also note that all account IP addresses have been changed; if you are experiencing FTP errors your connection settings may be configured to connect to the old account IP. Submit the form below to receive a updated IP address information.