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Our support and reliability
are widely regarded as
the best in the industry.
We have tried to collect the most frequently asked questions.
Please use the
following form or email sales@cedant.com to contact us. If you would
like to speak with a live person, please call
877-723-3268.
 
 

CGI Script Errors: Under the new system, the absolute path to your files has changed. Paths that used to look like:

/home/username/domainname-www or /home/username/www

Now appear in the following format:

/usr/local/www/virtual/nnn/nnn/nnn/nnn/html (replace nnn/nnn/nnn/nnn with your account IP - e.g. 64/175/25/145).

Please also note that all account IP addresses have been changed; if you do not have your current information you can request it at:

http://cedant.com/support/forms/welcome_letter.html.

To assist us in troubleshooting your account please complete all fields in the form below. Thank you.

Your Name:

Alternate Email Address
(If you are unable to check mail on the account please provide an alternate address that we can contact you at):

Account Domain Name:

Script Address (e.g. http://yourdomain.com/cgi-bin/script.pl)::

Please include any system software dependancies (e.g. sendmail, perl modules, GD, etc.):

Please include any error messages your script is reporting:
Please send questions or comments to sales@cedant.com
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