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We have tried to collect the most frequently asked questions.

All of the Cedant web hosting plans come with their own web-based control panel.
The control panel has many different icons that link to various tools, documentation, and online account management sections.

The Network Troubleshooter tools enables you to check the connection between your website and your local computer.Network Troubleshooter performs a Traceroute between your website on our server and your current location.

When you view a site over the Internet, your connection to that site has traveled through several hosts before finally reaching the destination server.If a problem exists at any one of these hosts along the way, a successful connection to that site may not be possible.

Traceroute is a tool that returns a list of connecting hosts that your packets traveled through on the way a the site's server.This tool becomes an invaluable instrument if you are not able to connect to your site.Traceroute will indicate if the problem with the connection lies with your ISP, the servers, or somewhere in between.Traceroute can also be used to uncover any bottlenecks between you and the server that may be causing your pages to load slowly.

Traceroute can be run from many locations throughout the world using a service called Tracert.If you use the Tracert service and have a Cedant or Cedant XL plan, use the IP address 66.226.64.2. For Premier and Premier EXL plans, use the IP address that you see on the left-hand side of your control panel.

Note:This is an advanced troubleshooting tool that most people would never have a need for, but it is provided it in case anyone wants to use it.

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