Our support and reliability
are widely regarded as
the best in the industry.
We have tried to collect the most frequently asked questions.
Please use the following form or email sales@cedant.com to
contact us. If you would
like to speak with a live person, please call
877-723-3268.
All of the Cedant web hosting plans come
with their own web-based control panel.
The control panel has many
different icons that link to various tools, documentation, and online
account management sections.
File Manager
The File Manager
tool is a web-based FTP interface.This
tool can be used to organize, upload, download, delete, and rename files
or directories, and much more.
When setting
up your file structure, please keep these simple rules in mind.
File Structure Tips
CGI Scripts
You can place
your CGI scripts into any directory and they will work, as long as the
names end with ".cgi" or ".pl." You
can omit those extensions, however, ONLY if you place your CGI scripts
in the "cgi-bin" folder.
Webalizer
Your siteís
statistics are recorded by a program called Webalizer.
The stats folder is where Webalizer
stores its data.The
logs directory in this folder contains your raw access logs.These
logs are archived and rotated every day, and kept for one month.
HTML Folder
You need to
put all of your websiteís content (HTML files, images, audio/video files,
etc.) in the HTML folder.CGI
scripts can also be placed in this folder if you wish (see CGI Scripts
note above).
www
The www is
not an actual directory.It
is a symbolic link that allows your site to appear when a user types the
"www" in front of your domain name.