Our support and reliability
are widely regarded as
the best in the industry.
We have tried to collect the most frequently asked questions.
Please use the following form or email sales@cedant.com to
contact us. If you would
like to speak with a live person, please call
877-723-3268.
All of the Cedant web hosting plans come
with their own web-based control panel.
The control panel has many
different icons that link to various tools, documentation, and online
account management sections.
Secure Server
A secure server
authenticates users and supports data encryption/decryption to protect
messages and transactions on the Internet from third party tampering.
The Secure
Server area allows installation of a digital certificate that will verify
that the user sending the message is who he/she claims to be, and to provide
the receiver with the means to encode a reply.
To ensure that
a digital certificate is, indeed, what you need, the Secure Server area
permits installation of atest
certificate.The
trial period enabled by this test certificate will enable you to send
encrypted messages before actually investing in your own digital certificate
from a certificate authority (CA).If
you choose not to purchase your own certificate, please feel free to use
our shared certificate.
NOTE:
It is not
necessary to purchase a digital certificate from a CA - cedant.com can
generate a fully-working certificate for you.However,
with our shared digital certificate, we have found that a security alert
will pop up in Internet Explorer indicating that the connection is a secure
connection.Although,
this alert is just a confirmation, it has been our experience that users
do not fully read pop-ups and thus may interpret the alert as detrimental
to their transaction.If
you acquire your own digital certificate, this alert will not appear.
Therefore,
although the decision to purchase your own digital certificate is up to
you, be aware that the only major difference is the alert.