Our support and reliability
are widely regarded as
the best in the industry.
We have tried to collect the most frequently asked questions.
Please use the following form or email
to contact us.
If you would
like to speak with a live person, please call
877-723-3268.
Cedant’s technical support is widely regarded as the
best in the business, because we provide unparalleled service. Most
of our techs
have more than three years of support experience and are at level-two
and level-three support. So, they can solve your problems quickly and
efficiently.
We are proactive: we solve problems before they happen. By constantly
monitoring and fine tuning our servers, Cedant’s servers run at their
optimal speed and capacity. This enables your site to load quickly
and run smoothly.
Our technicians are familiar with many programming languages and
web applications. With this knowledge, they provide customers with
specific troubleshooting for specific languages and applications.
Not many hosting providers offer this kind of specialization.
Finally, we provide a great place for our technicians to work, which results
in high employee retention. For our customers, this means that Cedant’s
techs are very familiar with our systems, so they can get your site
up and running faster, as well as prevent problems before they happen.
For unparalleled tech support, choose Cedant!
Online Manual & Control Panel Guide For customers who opened an account before 7/19/04, please click
here for our Online
Manual or here for our Control Panel
Guide.
Support via email We offer 24x7 support via email. This is the generally
the fastest and most efficient method of support. We have developed
a set of Technical Support
Request Forms for common problems. These forms
ensure we receive the information needed to quickly diagnose
and correct the problem.
Support via phone/chat To reach us by phone/chat, click below: Phone
/ Chat Support
Other resources Our Webmaster Resources provides links to other resources
on the web: Webmaster Resources
