At Cedant, we offer support by email and support by phone.
Our support and reliability
are widely regarded as
the best in the industry.
Please use the following form or email
to contact us.
If you would
like to speak with a live person, please call
877-723-3268.
Read what our clients say about us.
I must say that I have had nothing but the
most positive experiences
with your customer support. Every time I call, the hold time is
minimal, people are courteous and knowledgeable, and they help
me quickly. If all of
the services I use were this convenient, my life would be much
simpler.
Since 2000, I have been hosting my company's website
through your network.You have been my 'partner' in providing web
presence to my clients for the past 3 years. While it is true that
there is no perfect system, your network has provided vital and swift
technical support to all my resold domain accounts. To put it simply,
your web services are 'value for money' and reliable. As a result,
web animation and streaming video can now be enjoyed by my clients
at a moments notice among other superb services. Upgrades on the
latest operating systems and data handling scripts are installed
as they become available. Thank you for your excellent service. Expect
that we will be with you in years to come.
I just wanted to drop you guys a quick note to
say that Cedant is awesome. My company has a total of 5 sites hosted
with you guys and we've never
had any issues with services or support. You truly offer a great service,
and an affordable cost. Thanks for being there for us, everyone here
at HTPCWorks expects to happily stay with Cedant through all phases of
our growth.
I just wanted to a moment and let you know that you
continue to be what I consider to be the absolute best value on the
web. Your service and support is unsurpassed. I have a total of 5
hosting accounts (and growing) and administer 2 additional accounts
with you and am simply amazed that your support and software is frequently
improved and upgraded, without the need of increasing costs to your
clients. You are the real deal. I have dealt with several other hosting
companies and you are, hands down, #1. Your control panel allows
clients to manage their account themselves, while other companies
require you request the service and then wait on them to complete
the request, which sometimes takes days. No one beats your prices,
especially when compared to technical support.
Other companies should take a look your way and see how it should
be done.
Thank you again for your great service and, most of all, responses
to my support emails in the middle of the night!
Michael Munday
I just wanted to let you know how grateful I am for the excellent
service I have received from Cedant web hosting. The sign-up process
was very easy and I was able to transfer my website and have it
up and running within a few minutes after signing up.
I especially enjoy the control panel that comes with my account
which gives me the ability to add many features to my websites
that would normally be done by the webhost. With my old web host,
I would sometimes have to wait days to add certain features, but
now I can do it myself and it only takes a few minutes.
All of my websites load extremely fast and I have found your technical
support personnel to be very professional, helpful, knowledgeable
and dedicated to serving their customers. All of my emails to your
support technicians have been answered in a very timely manner
with the average response time of around 15 to 20 minutes.
It's always a pleasure to work with a company such as yours who
actually deliver what they promise in their advertising. Cedant
web hosting is by far the best company I have ever done business
with on the Internet.
Cedant just keeps getting better and better. I go to
the menu panel now and then to see what is new and happened to look
a the web mail addition. God knows how long it has been in effect
but once again Cedant gives bang for the buck. I refer people to
you all the time and this is the main reason. You are professionals.
Sure some may give bargain basement prices but they also give bargain
basement service. Your charges are reasonable and fair and you answer
emails promptly. I have been with you for quite a while and would
not think of going elsewhere. Keep up the good work. I just wanted
to show that I for one appreciate your hosting my site.
I would also like to thank you for providing quality
service and helping me get started. The two week free trial period
allowed me to try everything
out and convinced me that I should continue using your hosting service.
Not to mention the excellent, and timely, customer service you have
provided in helping me, a novice, get started. Thanks again for all
your help.
I just want to applaud your efforts in solving the problems that
I have presented to you. I know that dealing with these kinds of "specifics" isn't
always easy, and we all learn from these experiences. I was never
angry or upset with you folks in getting this thing worked out,
but I will tell you one thing.... it's quite refreshing when you
see people perform and provide results... especially where you're
not accustomed to it.
All I can say now is thanks over and over, and you'll receive
appropriate credit (and I hope more business) for your excellent
web-hosting service on my site(s).
That was in 1999... Well, after almost 2 years and 9 domains being
hosted with you guys, I have no complaints at all. Matter of fact,
the superb tech advice provided by Kurt, other online support from
Ron, and help from David and all the other folks there, has saved
me hundreds of hours of programming work, and best of all... anxiety!
It's been great. Quick answers to the issues at hand, I always
get an immediate response.?
The servers REALLY ARE up 99.X percent of the time, and even though
I've recently converted to using shtml -vs- html on my main web
site, (using SSI's) I notice very little difference in server performance
at all times of the day. Just wanted to let you and others know
that you've got a long term customer on your hands, and plan on
being here for much longer. The best thing though, is being able
to get an email response at 3:00am!! Just don't change it!
I have hosted my website on about five different servers
this year. I have never found a company to be as efficient and helpful
whilst also offering such great value for money. Unlike other companies
I have dealt with I have NEVER seen my site go offline or even show
poor access time. I'd just like to take the opportunity to thank
you for your great service. Long may it continue.
I just wanted to Thank you for the great job that your
whole team at Cedant is doing to maintain your computers and the
help that support has giving me. Web businesses run 24 hours a day
and 7 days a week and I am very secure in knowing that my site is
there for people to find 99.99% of the time.
Excellent service once again! Perfect more than I needed
even! Really glad I picked this host you guys are doing a fantastic
job. Hope that internic speeds up things so I can start using the
domain name as well!
